{"id":2732,"date":"2024-11-19T00:35:57","date_gmt":"2024-11-19T00:35:57","guid":{"rendered":"https:\/\/mastersinsurance.com\/?page_id=2732"},"modified":"2025-02-07T01:52:29","modified_gmt":"2025-02-07T01:52:29","slug":"help","status":"publish","type":"page","link":"https:\/\/mastersinsurance.com\/help\/","title":{"rendered":"Employee Help"},"content":{"rendered":"
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\"\"<\/figure>\n\n<\/div>\n\n
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Employee Support<\/mark><\/h1>\n\n\n\n

<\/p>\n\n\n

\n\nSubmit a ticket<\/span><\/path><\/svg><\/span><\/a>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n
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\"\"<\/figure>\n\n<\/div>\n\n
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Access Remote Desktop Via Web<\/h2>\n\n\n\nRemote desktop web client<\/span><\/path><\/svg><\/span><\/a>\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n
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Register Your Phone <\/h2>\n\n\n\nDevice Login<\/span><\/path><\/svg><\/span><\/a>\n\n<\/div>\n\n
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\"\"<\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n
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Teams <\/h2>\n\n\n\n

Access Teams Web: https:\/\/teams.microsoft.com\/v2<\/span><\/strong><\/a> or download the Teams Mobile App<\/p>\n\n\n\n

Alternatively, on your smart phone, please open an internet browser > go to address bar > type:<\/p>\n\n\n\n

aka.ms\/teamsmobiledownload<\/span><\/strong><\/a><\/p>\n\n<\/div>\n\n

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\"\"<\/figure>\n\n<\/div>\n\n\n

Setting Up Your Voicemail<\/h2>\n\n\n\n

Go to the Team app on your computer > click the 3 dots beside your initials icon > Settings > Calls>Configure voicemail > Copy and paste the message below into your custom greeting > Click OK<\/p>\n\n\n\n

Standard Greeting Template:<\/p>\n\n\n\n

Hello, you have reached the voicemail box of <name> at Masters Insurance. Sorry I am not able to take your call, however, please leave a detailed message including your name, number and reason for calling, and I will return your call as soon as possible. Please note, coverage cannot be bound or altered by leaving a voice message, you must speak to a licensed broker. Thank you and have a great day.<\/em><\/p>\n\n\n\n

Away From the Office Greeting Template:<\/p>\n\n\n\n

Hello, you have reached the voicemail box of <name> at Masters Insurance. Please note that I am away from the office and have limited access to email and voicemail. Sorry I am not able to take your call at this time, however, should you require immediate assistance, please contact <employee name> at <phone#>. Please note, coverage cannot be bound or altered by leaving a voice message, you must speak to a licensed broker. Thank you and have a great day.<\/em><\/p>\n\n<\/div>\n\n

<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Employee Support Access Remote Desktop Via Web Register Your Phone Teams Access Teams Web: https:\/\/teams.microsoft.com\/v2 or download the Teams Mobile App Alternatively, on your smart phone, please open an internet browser > go to address bar > type: aka.ms\/teamsmobiledownload Setting Up Your Voicemail Go to the Team app on your computer > click the 3 dots […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2732","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nEmployee Help - Masters Insurance | Financial<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mastersinsurance.com\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employee Help - 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